Player Wellbeing

Responsible Gaming
at Solt Baji

Gaming should be fun — full stop. At Solt Baji, we believe every player in Bangladesh deserves to enjoy the platform without it ever becoming a problem. This page explains the tools we provide, the warning signs to watch for, and how to get help if you need it.

18+ Only
Age verification on every account
Free Limit Tools
Deposit, loss & session controls
24/7 Support
Help available any time
Gambling Is Not a Way to Make Money

Every game on Solt Baji is designed for entertainment. The house always has a mathematical edge over time, which means gambling should never be treated as a source of income or a way to recover financial losses. Only play with money you can genuinely afford to lose, and always set a budget before you start. If you are playing to escape stress, debt, or personal problems, please reach out to our support team immediately.

Our Responsible Gaming Commitments

Six ways Solt Baji actively supports safe and responsible play for every player

Strict Age Verification

Solt Baji does not allow anyone under 18 to register or play. Every account goes through an age check at registration, and we require identity documents during KYC verification to confirm that all players are adults. If we discover a minor has accessed the platform, the account is closed immediately.

Deposit and Loss Limits

You can set daily, weekly, or monthly deposit limits directly in your account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours. Loss limits work the same way — when you hit your limit, the platform stops accepting bets until the period resets.

Session Time Reminders

It is easy to lose track of time when you are in the middle of a game. Solt Baji lets you set session time reminders that pop up after a set period — 30 minutes, 1 hour, or whatever works for you. When the reminder appears, you can choose to continue or log out and take a break.

Cool-Off Periods

If you feel like you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account remains open but you cannot place bets or make deposits. The cool-off cannot be cancelled once it is activated.

Self-Exclusion

For players who need a longer break, Solt Baji offers self-exclusion for periods of 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications. To self-exclude, contact our support team directly.

Dedicated Support Team

Our responsible gaming support team is available 24 hours a day, 7 days a week. If you are worried about your own gaming habits or those of someone you know, reach out via live chat or email. We treat every conversation with complete confidentiality and without judgment.

Player Control Tools

All tools are free, available instantly in your account, and designed to put you in charge

Deposit Limit

Cap how much you can deposit in a day, week, or month. Limits apply instantly when set and can only be lowered — not raised — within the same period. This is the simplest way to keep your spending predictable and within your budget.

Loss Limit

Set a maximum amount you are comfortable losing over a given period. Once you reach that threshold, Solt Baji will automatically prevent further bets until the period resets. It is a practical safety net that works even when emotions run high.

Session Time Limit

Decide in advance how long you want to play in a single session. When your time is up, you will receive a clear notification. You can choose to log out immediately or extend the session — the choice is always yours, but the reminder keeps you aware.

Reality Check

Enable periodic pop-ups that show you how long you have been playing and how much you have wagered in the current session. These reality checks are a gentle nudge to step back and assess whether you are still playing for fun.

Cool-Off Period

Take a short break of 1 to 30 days without permanently closing your account. During a cool-off, all betting and deposit functions are disabled. This is ideal if you feel your gaming is becoming more frequent than you intended.

Self-Exclusion

Request a full account suspension for 6 months, 1 year, or permanently. During self-exclusion, your account is locked, all marketing is stopped, and you cannot create a new account. Contact support to activate this option at any time.

To access any of these tools, log in to your Solt Baji account and go to Account Settings > Responsible Gaming. If you need help setting up a limit or exclusion, our support team can do it for you via live chat.

Is Your Gaming Still Under Control?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use one of our responsible gaming tools or speak to someone.

Quick Self-Check

These questions are based on widely used problem gambling screening tools.

Q1

Have you ever spent more money on gambling than you originally planned to in a single session?

Q2

Have you borrowed money or sold something to fund your gambling activity?

Q3

Do you find yourself thinking about gambling when you are doing other things — at work, with family, or trying to sleep?

Q4

Have you tried to cut back on gambling but found it difficult or impossible to stick to your decision?

Q5

Do you gamble to escape stress, anxiety, loneliness, or other negative feelings?

Q6

Have you hidden your gambling activity from family members or close friends?

Q7

After losing, do you feel a strong urge to return and win back what you lost as quickly as possible?

If two or more of these apply to you, please contact our support team or use the self-exclusion tool. There is no shame in asking for help — it is the smart move.

Responsible Gaming FAQ

Common questions from Solt Baji players about staying in control

Log in to your account and go to Account Settings, then select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits. The limit takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, there is a mandatory 24-hour waiting period.

No. Once a cool-off period is activated, it cannot be cancelled or shortened. This is intentional — the purpose of a cool-off is to give you a genuine break, and allowing instant cancellation would defeat that purpose. You can still log in to view your account history during a cool-off, but you cannot place bets or make deposits.

Any remaining balance in your account at the time of self-exclusion will be processed as a withdrawal to your registered payment method. This typically takes 1 to 3 business days. You will receive a confirmation email once the withdrawal has been processed.

If you believe someone close to you is struggling with problem gambling, the most important thing is to approach the conversation with empathy rather than judgment. You can also contact our support team at [email protected] — while we cannot share account details due to privacy rules, we can provide guidance on how to support someone going through this.

Yes. Our responsible gaming team monitors account activity for patterns that may indicate problem gambling — such as rapid increases in deposit frequency, chasing losses, or extended session times. If we notice concerning behaviour, we may reach out proactively to check in and offer support tools. This is done in your interest, not for commercial reasons.

Yes. Solt Baji's support team is available 24/7 and is familiar with the needs of players in Bangladesh. You can reach us via live chat in your account dashboard or by emailing [email protected]. All conversations are confidential.

Our Full Commitment to Responsible Gaming

Everything Solt Baji does to promote safe, responsible play across the platform

Policy What Responsible Gaming Means at Solt Baji

Responsible gaming at Solt Baji is not just a page on the website — it is a core part of how we operate. We genuinely believe that a player who feels safe, in control, and well-informed is a better player and a happier one. That is why we invest in tools, training, and processes that go beyond the minimum required by our licence.

For players in Bangladesh, where online gaming is a relatively new and fast-growing activity, we feel a particular responsibility to set the right tone. Many of our players are experiencing online betting for the first time, and we want that experience to be positive from day one. That means being upfront about the risks, making it easy to set limits, and never using manipulative tactics to encourage excessive play.

Solt Baji does not send promotional offers to players who have active responsible gaming limits or who have recently used a cool-off period. We believe that is the right thing to do.

Signs Recognising Problem Gambling

Problem gambling does not always look the way people expect. It rarely starts with dramatic losses — more often it creeps in gradually, as gaming shifts from entertainment to habit, and then from habit to compulsion. Knowing the warning signs early makes it much easier to course-correct before things get serious.

Behavioural Warning Signs

  • Spending more time or money on gambling than you intended, consistently
  • Feeling irritable, anxious, or restless when you are not able to gamble
  • Neglecting work, family, or social commitments because of gaming
  • Lying to people close to you about how much you gamble or how much you have lost
  • Using gambling as a way to cope with stress, boredom, or negative emotions
  • Continuing to gamble even after deciding to stop

Financial Warning Signs

  • Spending money earmarked for rent, food, or bills on gambling
  • Borrowing money from friends, family, or lenders to fund gambling
  • Selling personal belongings to get money to gamble with
  • Chasing losses — betting more to try to win back what you have already lost

If any of these patterns sound familiar, please use the responsible gaming tools in your Solt Baji account or contact our support team. Recognising the problem is the hardest step — everything after that gets easier with the right support.

Tips How to Keep Gaming Fun

The vast majority of Solt Baji players enjoy the platform without any issues. Here are the habits that keep gaming enjoyable and under control for the long term.

  • Set a budget before you start. Decide how much you are comfortable spending before you open the app or website. Treat it like a night out — once the budget is gone, the session is over.
  • Never chase losses. If you have had a bad session, the worst thing you can do is keep playing to try to win it back. The odds do not change because you are on a losing streak.
  • Take regular breaks. Step away from the screen every hour or so. A short break helps you stay clear-headed and makes the experience more enjoyable overall.
  • Keep gambling in perspective. Gaming is one form of entertainment among many. Make sure it does not crowd out other activities you enjoy — time with family, exercise, hobbies, and social life all matter.
  • Do not play when you are upset or stressed. Emotional states affect decision-making. If you are going through a difficult time, gaming is not the right outlet — and it can make financial stress significantly worse.
  • Use the tools available to you. Deposit limits, session reminders, and cool-off periods exist for a reason. Using them is not a sign of weakness — it is smart bankroll management.
A good rule of thumb: if gaming stops feeling fun and starts feeling like an obligation or a source of stress, that is your signal to take a break and reassess.

Minors Protecting Young People

Solt Baji is strictly an 18+ platform. We take the protection of minors extremely seriously and have multiple layers of protection in place to prevent underage access.

Every new account requires date of birth confirmation at registration. During KYC verification, we require government-issued identity documents that confirm the player's age. Any account found to belong to a person under 18 is closed immediately and all funds are returned.

If you share a device with younger family members, we strongly recommend using your device's parental control features to restrict access to gaming websites. You should also never share your Solt Baji login credentials with anyone, including family members.

If you suspect that a minor has accessed a Solt Baji account, contact us immediately at [email protected]. We will investigate and act without delay.

Contact Getting Help

If you are concerned about your own gambling or that of someone you know, please do not wait. The sooner you reach out, the easier it is to get things back on track. Our responsible gaming support team is available around the clock and every conversation is treated with complete confidentiality.

Live Chat
Available 24/7 inside your account dashboard. Fastest way to reach us.
Email Support
[email protected]

Play Smart. Play Safe. Play at Solt Baji.

Join thousands of players in Bangladesh who enjoy Solt Baji responsibly every day. Create your free account, set your limits from day one, and keep gaming fun.