Privacy & Data

Solt Baji Privacy Policy

Your privacy is not an afterthought at Solt Baji — it's built into how we operate. This policy explains exactly what data we collect, why we collect it, and how we keep it safe. No jargon, no hidden surprises.

Last updated: 1 January 2025

Our Privacy Commitments

Six principles that guide how Solt Baji handles your personal data

Your Data Is Secure

Solt Baji uses SSL encryption across the entire platform. All personal data is stored on secured servers with access restricted to authorised personnel only. We run regular security audits to make sure your information stays protected.

We Don't Sell Your Data

Solt Baji does not sell, rent, or trade your personal information to third parties for marketing purposes. The data you share with us is used to operate your account and improve your experience — nothing else.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we'll handle your request promptly. We believe you should always know what we hold and have the power to change it.

Minimal Data Collection

We only collect the data we actually need to run your account, process payments, and comply with legal requirements. We don't collect data speculatively or hold onto information longer than necessary.

Marketing Is Optional

We will only send you promotional emails or SMS messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting support.

Transparent Policy

This privacy policy is written in plain language so you can actually understand it. We update it whenever our practices change and notify registered players of significant updates via email or in-platform notification.

01 Who We Are

Solt Baji is an online gaming platform operating at solt-baji.vip, serving players in Bangladesh. We offer sports betting, casino games, slots, Keno, and live dealer games, with payment support for bKash, Nagad, and Rocket.

For the purposes of this Privacy Policy, Solt Baji is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how we handle your data, you can reach us at [email protected].

This policy applies to all users of the Solt Baji website and mobile app, including registered players and visitors who browse without creating an account.

02 Data We Collect

Solt Baji collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third parties such as payment providers during transaction processing.

Information You Provide Directly

  • Full legal name and date of birth
  • Email address and phone number
  • Username and password (stored in encrypted form)
  • National ID or passport details submitted during KYC verification
  • Payment method details (bKash number, Nagad number, or bank account details)
  • Any information you provide when contacting our support team

Information Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on the platform, and features used
  • Betting and gaming activity, including stakes, game selections, and outcomes
  • Session duration and login timestamps
  • Cookie and tracking data (see the Cookies section for details)

Information from Third Parties

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, our payment processing partners share transaction confirmation data with us. This includes the transaction reference number, amount, and the mobile number associated with the payment. We do not receive your full mobile banking PIN or password.

Data Type Source Purpose
Name & Date of Birth Registration form Identity verification, age check
Email & Phone Registration form Account communication, 2FA
National ID / Passport KYC submission AML compliance, withdrawal processing
Payment Details Deposit / withdrawal Transaction processing
IP Address Automatic (browser) Fraud detection, geo-restriction
Gaming Activity Platform usage logs Responsible gaming, account management
Device & Browser Info Automatic (session) Security, platform optimisation

03 How We Use Your Data

Solt Baji uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:

Account Management

Your registration details are used to create and maintain your Solt Baji account. This includes verifying your identity, processing login requests, and enabling account recovery if you forget your password. Without this data, we simply cannot run your account.

Payment Processing

Your payment details are used exclusively to process deposits and withdrawals. We share the minimum necessary information with our payment partners — bKash, Nagad, and Rocket — to complete transactions. We do not store full payment credentials on our servers.

Fraud Prevention and Security

We analyse account activity, IP addresses, and device data to detect and prevent fraud, money laundering, and unauthorised account access. This is both a legal obligation and a core part of keeping the platform safe for all players.

Responsible Gaming

We monitor gaming activity to identify patterns that may indicate problem gambling. If we detect concerning behaviour, we may reach out to offer support tools such as deposit limits or self-exclusion. This is done in the interest of player wellbeing, not for commercial gain.

Customer Support

When you contact our support team, we use your account information and the details you provide to resolve your query. Support conversations may be recorded for quality assurance and training purposes.

Marketing Communications

If you have opted in to receive marketing communications, we may send you emails or SMS messages about promotions, new games, and special offers. You can opt out at any time through your account settings or by clicking the unsubscribe link in any marketing email.

We will never use your data to send unsolicited marketing if you have not opted in. If you are receiving unwanted messages, contact [email protected] and we will resolve it immediately.

04 Legal Basis for Processing

Solt Baji processes your personal data on the following legal grounds:

  • Contract performance — processing your data is necessary to provide the services you signed up for, including account management, deposits, withdrawals, and gameplay.
  • Legal obligation — we are required by anti-money laundering regulations and gaming licence conditions to collect and verify identity data and to monitor transactions.
  • Legitimate interests — we process certain data, such as IP addresses and device information, to protect the platform from fraud and to improve our services.
  • Consent — where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

Solt Baji does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Providers

We share transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they hold on their systems.

Identity Verification Services

To complete KYC verification, we may share your identity documents with a third-party verification service. These providers are contractually bound to handle your data securely and to use it only for the purpose of identity verification.

Legal and Regulatory Authorities

We may be required to share your data with law enforcement agencies, regulatory bodies, or courts if we receive a lawful request or if we are legally obligated to do so. We will always seek to limit the scope of any such disclosure to what is strictly required.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected under terms at least as protective as this policy.

All third parties who receive your data from Solt Baji are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared.

06 Cookies and Tracking

Solt Baji uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it.

Types of Cookies We Use

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these.
  • Analytics cookies — help us understand which pages are most visited, how long players spend on different sections, and where users drop off. This data is aggregated and anonymised.
  • Preference cookies — remember your settings, such as your preferred language or display options, so you don't have to set them every time you visit.
  • Marketing cookies — used only if you have consented to receive personalised promotions. These help us show you offers that are relevant to your gaming activity.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will affect the functionality of the Solt Baji platform — some features may not work correctly without them.

07 Data Retention

Solt Baji retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:

  • Account data — retained for the duration of your account and for 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records — retained for 7 years to comply with financial record-keeping requirements.
  • KYC documents — retained for 5 years after account closure or the last transaction, whichever is later.
  • Support communications — retained for 2 years after the conversation is closed.
  • Marketing preferences — retained until you withdraw consent or close your account.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you.

08 Your Rights

As a Solt Baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

  • Right of access — you can request a copy of the personal data we hold about you at any time.
  • Right to rectification — if any of your data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure — you can request that we delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
  • Right to data portability — you can request your data in a structured, machine-readable format.
  • Right to object — you can object to processing based on legitimate interests, including profiling for marketing purposes.
  • Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting prior processing.
We may need to verify your identity before processing a data rights request. This is to protect your data from being accessed or deleted by someone other than you.

09 Data Security

Solt Baji takes data security seriously. We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

  • All data transmitted between your device and our servers is encrypted using TLS/SSL.
  • Passwords are stored using strong one-way hashing algorithms — we cannot see your password in plain text.
  • Access to personal data is restricted to authorised staff on a need-to-know basis.
  • Our servers are hosted in secure data centres with physical access controls.
  • We conduct regular security assessments and penetration testing.
  • Two-factor authentication is available for all player accounts and is mandatory for staff accounts.

Despite these measures, no system is completely immune to security risks. If you suspect that your Solt Baji account has been compromised, change your password immediately and contact our support team. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

10 Children's Privacy

Solt Baji is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will close the account immediately and delete all associated data.

If you believe that a minor has created a Solt Baji account, please contact us at [email protected] so we can investigate and take appropriate action.

11 Policy Updates

Solt Baji may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or through an in-platform notification at least 14 days before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this policy periodically. Continued use of the Solt Baji platform after an update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Solt Baji handles your personal data, please get in touch. Our team is available 24 hours a day, 7 days a week.

Live Chat
Available 24/7 in your account dashboard

Play with Confidence at Solt Baji

Your data is protected, your account is secure, and your privacy is respected. Create your free account today and enjoy Bangladesh's most trusted gaming platform.